The Department is pleased to announce that every Wednesday between now and June 27th the Licensure Call Center will open at 8:00 AM. The Licensure Call Center is typically open each business day from 9-12 and 2-5 and this additional hour of service should help increase access at a time when our volume begins to increase. The Call Center receives an average of 990 calls per week but we are entering a period when the volume typically surpasses that average. So far this year, the average wait for an answered call in the Licensure Call Center is just 106 seconds.